Returns & Exchanges
At Cowtown, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your registered email address.
Pack Your Items
Place the items in their original packaging with all tags attached, and securely tape the prepaid label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy as we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing